The world is becoming more digitized in every aspect which can be a good and bad thing. A digital world has helped people connect and communicate but it has also put a threat on people’s personal security. Definition of cybersecurity measures taken to protect a computer or computer system (as on the Internet) against… Continue reading Cyber Security in Hotels
The world is becoming more open and connected with the help of technology and networks. The net generation, people ages 11-30, is changing the world in more ways than we might think. Don Tapscott explains how not only does the net generation communicate and collaborate with their friends, but globally through the internet. Don Tapscott… Continue reading To Yelp, Or Not to Yelp.
Ever changing technology is an inevitable part of every industry, specifically the hospitality industry. Digital convergence is defined as, “phenomenon involving the interconnection of information and communications technologies, computer networks, and media content. Media convergence transforms established industries, services, and work practices and enables entirely new forms of content to emerge.” We live in a… Continue reading Self-Service Technology in the Hospitality Industry